Office 365 has a component called the System Health Dashboard (SHD), which is a matrix of health states of various O365 workloads over the last 7 days. As you can see, O365 has 8 Exchange Online workloads that are exposed in this dashboard and need to be monitored along numerous others services and workloads.

O365 provides the following 7 services and 35 workloads:

  • Exchange Online – Email and Calendar access, E-Mail timely delivery, FOPE Administration, FOPE Encryption, FOPE Quarantine, Management and Provisioning, Sign-In and Voice mail
  • Identity Service – Administration and Sign-In
  • Lync Online – All Features, Audio and Video, Dial-In Conferencing, Federation, Instant Messaging, Management and Provisioning, Mobility, Online Meetings, Presence, Sign-In
  • Office 365 Portal – Administration and Portal
  • Office Subscription – Licensing and Renewal, Network Availability and Office Professional Plus Download
  • Rights Management Service
  • SharePoint Online – Access Services, Custom Solutions and Workflows, InfoPath Online, Office Web Apps, Project Online, Provisioning, Search, SharePoint Features, SP Designer and Tenant Admin